AeroCloud introduces passenger processing solutions to increase airport efficiency

posted on 15th August 2023 by William Hallowell
AeroCloud introduces passenger processing solutions to increase airport efficiency

AeroCloud has announced today that it has introduced a raft of Passenger Processing Solutions (PPS), including CUPPS, CUSS and DCS, for airport stakeholders to increase operational efficiency and reduce costs.  

The intelligent airport management platform improves collaboration and operational efficiencies for airports. 

Airports, fixed-based operators (FBOs), ground handlers and airlines can all access and share AeroCloud’s solutions to maximise the utilisation of hardware and space in terminals, while also using them to ensure that passengers have a smooth boarding experience.

Lincoln Airport in Nebraska and Teesside International Airport in the UK are some of the airports that are already harnessing AeroCloud’s PPS to realise the benefits of common use tools.  

George Richardson, CEO of AeroCloud, said: “One of the products airports rapidly need as air travel resumes is common-use systems to optimise their fixed infrastructure.

“That’s why we’re so thrilled to introduce our Passenger Processing Solutions, supported by our team of experts who have decades’ worth of combined experience in common use.

“They take a customer-centric approach to help airports identify solutions that will solve their specific needs”, he continued, adding: “and deploy them fast so they can manage their environments more effectively, all the while powering better decision-making and passenger experiences.”

AeroCloud’s solutions include a common use e-desktop, allowing airports to share desks and equipment which can quickly and easily switch between airline systems, and a departure control system (eDCS), which will provide airport staff and handlers with the tools needed to process departing and arriving passengers, crew and baggage.

The measures will also include security scanning solutions (eScan), providing simple and flexible passenger verification against a central database for multiple touch points, and common use self-service solutions (CUSS), including self-service kiosks, bag tag printing kiosks, passenger mobile apps and automated gates in order to deliver a frictionless passenger experience. 

The introduction of the passenger processing solutions follows the merger of Flight Solutions by AeroCloud last year.

The solutions use the globally accepted standards introduced by the International Air Transport Association (IATA) and are supported by a team of passenger processing experts including AeroCloud’s global director of common use, Paul Secker, and software engineering manager, Julian Lloyd, who is also co-chair of IATA’s CUPPS and ITPS sub-groups.  

AeroCloud says it now provides airports with a one-stop-shop of sector-leading technologies that streamline processes, enhance operations and boost performance.

Image credit: AeroCloud (handout)