Northern Capital Gateway LLC (NCG), the operator of Pulkovo St. Petersburg Airport (Russia) successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and obtained the Certificate of Registration and Accreditation. The audit confirmed the compliance of ground handling at Pulkovo Airport with the international safety standards.
Leonid Sergeev, CEO of NCG, said: “Obtaining an ISAGO certificate is a great achievement for Pulkovo Airport. We are proud to receive the international experts’ recognition of a high level of service and established ground handling system. ISAGO is one of the factors for the airline’s decision to include the airport in the route network strategy. For those carriers that operate flights to St. Petersburg, this certificate confirms Pulkovo’s compliance with the highest IATA standards and allows to perform a safety audit according to a simplified procedure. I am sure that ISAGO will enhance our competitiveness in the international market, expand the airport’s cooperation with the world’s leading airlines and increase passenger satisfaction with the service.”
In October 2019, Pulkovo Airport passed a comprehensive audit of ground handling procedures on five components of the ISAGO standard: organization and management (ORM), load control (LOD), passenger and baggage handling (PAB), aircraft handling and loading (HDL), aircraft ground movement (AGM).