Airports

Kuala Lumpur Airport operator lodges police report over computer system disruption

The operator of Kuala Lumpur International Airport (KLIA) has filed a police report over the disruption to its airport management system last week, which led to four days of flight delays.

It was initially thought that the outage was due to a technical glitch, but KLIA operator Malaysia Airports Holdings Berhad (MAHB) has now said it cannot rule out the possibility of foul play.

“We have not ruled out the possibility that the failure was caused by an act of malicious intent,” said MAHB group chief executive officer Raja Azmi Raja Nazuddin in a statement.

“Nevertheless, we will put this in the hands of the authorities to do a full investigation on the matter.”

The malfunction of the Total Airport Management System (TAMS) is the first to hit KLIA since its inception in June 1998 and prompted the airport to deploy 1,000 extra staff to assist travellers amidst the confusion.

Malaysia Airlines, which has its base at KLIA, issued a statement saying all flight transactions, including baggage sorting, would have to be processed manually.  

KLIA District Police chief Zulkifli Adamsah confirmed yesterday that his department had received the police report lodged by MAHB, according to reports by Bernama.

He went on to add that no evidence had been submitted in the report, which was submitted despite the National Cyber Security Agency saying that no incidence of cyber-attack was detected behind the disruption.

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