8th GSE & RAMP-OPS 2018

11th - 13th Sep 2018 DUBROVNIK
The Pearl of the Adriatic, Dubrovnik, on the south coast of Croatia, has impassioned tourists for decades and it equally captivated delegates of the 8th annual GSE and Ramp Ops event when it landed there in 2018.
Day 1 Tuesday 11 September
09:30 - 22:00


12:00 - 13:30


14:30 - 17:00

Exhibitor’s setup.

17:30 - 19:00

Buyers’ roundtable discussions hosted by:                         

Peter Martin, Vice President Technical Services, dnata

Paul Drever, General Manager, GSE Engineering and Standards, Menzies Aviation

19:00 - 23:00

Exhibition opens – welcome drinks reception.

Day 2 Wednesday 12 September
08:00 - 17:00


09:00 - 09:15

Chairman’s welcome and event overview

09:15 - 10:20

Panel Discussion: Non-negotiable safety systems:

There are some features that should be ‘non-negotiable,’ such as seat-belts, when it comes to safety.

What are the safety systems we cannot do without?

Hannu Hakkarainen, Head of Airside, Ground Operations, Finnair. 

Patryk Leski, Quality and Safety Manager, LS Airport Services. 

Anders Larsen, Chief Sales Officer, Vestergaard.

10:20 - 10:30

Questions from the delegates.

10:30 - 10:50

Presentation: Innovation and the future in aircraft turnaround:

What will the future of an aircraft turnaround look like? What GSE will be used; will there be more or less?

We hear from a company who believed they have pioneered an innovative system that will change the turnaround process.

Jan Vana, CEO, WheelTug.

10:50 - 11:00

Questions from the delegates.

11:00 - 11:45

Refreshment break and viewing of exhibition.

11:45 - 12:15

Presentation: Maximising the utility of GSE for On-Time Performance (OTP)

With any airport and the parties involved in ramp operations, on-time performance is a crucial metric of performance and efficiency.

How do airports maximise using GSE in order to improve on-time performance?

Jeno Kovacs, VP Operations, Qatar Aviation Services.  

12:15 - 12:30

Questions from the delegates.

12:30 - 14:30

Lunch break and viewing of exhibition. 

14:30 - 15:20

Presentations: Communications and training:

Efficient training for ground handlers needs to be speedy yet uncompromising in its comprehension.

How can this be maintained?

How can we offer quick training that covers all bases and ensures the trainees can be responsible for all their duties safely?

How do we best ensure communication on the ramp and through what equipment is the best way to do this?

David O’Connell, MD, dbD Communications. 

Nick Welch, Technical Director, RTITB. 

15:20 - 15:30

Questions from the delegates.

15:30 - 16:30

Presentation: New safety initiatives  in quality, safety and compliance and the results gleaned:

Once safety operations have been devised, how are they certified? How is certification managed and how is criteria met?

Data-driven approach to managing safety on the ramp: is this the best option?

Herve Gueusquin, Flight Operations Support and Dispatch, Air France. 

Jo Masse, Attache, Belgian Civil Aviation Authority (BCAA). 

16:30 - 16:45

Chairman’s closing remarks.

18:45 - 23:00

Networking dinner.

Please meet in lobby for buses to the venue, buses will leave at 18:50. 

23:00 - 23:30

Busses back to the hotel.

Day 3 Thursday 13 September
08:00 - 12:00


09:00 - 09:40

Exhibition opens.

09:30 - 09:40

Chairman’s welcome.

09:50 - 10:40

Panel discussion: Infrastructural support for electric GSE

As more GSE manufacturers and ramp ops suppliers concern themselves with going green by introducing electric vehicles and equipment, will this become the norm in the future?

To what extent can and does an airport improve its infrastructure to accommodate this?

David Ucles, Ground Support Equipment Manager, Iberia Airport Services. 

Helmuth von Grolman, CEO, Colibri Energy GmbH. 

Mie Rajcic, Head of Airside Compliance and Safety, Copenhagen Airports A/S. 

Thilo Wiers-Keiser, Co-owner, Head of Sales and Marketing, Mototok. 

10:40 - 10:50

Questions from the delegates.

10:50 - 11:00

Raffle draw. 

11:00 - 11:45

Refreshment break and viewing of exhibition. 

11:15 - 12:45

Panel discussion: Preventing aircraft damage:

We know, particularly from ground handlers, that the thought of damaging an aircraft keeps employees up at night.

How do airports and operators on the ramp work together to ensure aircraft damage is kept to a minimum; or best, taken away at all.

Paul Drever, GM, GSE Engineering and Standards, Menzies Aviation. 

Owen McKenna, Sales Director, Mallaghan GSE. 

Frank Schreiber, Senior Application Manager for Mobile Camera Systems, ifm syntron GmbH.

Slaven Zabo, Manager Ground Operations, Croatian Airlines.

Nick Welch, Technical Director, RTITB. 

12:45 - 13:15

Questions from the delegates. 

12:55 - 13:40

Presentations: GSE Pooling.

Is GSE pooling the best way forward for cheaper and efficient ramp operations?

We hear from a GSE supplier in constant interaction with ramp equipment to hear their thoughts and also, an airport who has implemented this innovative feature.

Liam Bolger, Head of Airside, London Luton Airport.

Kristof Phillips, General Manager, TCR.

13:40 - 13:50

Questions from the delegates. 

13:50 - 14:00

Closing remarks and end of event. 

14:00 - 15:30

Lunch and viewing of exhibition.