By Edward Robertson
Turkish Ground Services (TGS) will now be using Amadeus technology to help facilitate operations.
The ground handler will now roll out the Amadeus Altéa Departure Control for Ground Handlers technology across the eight Turkish airports it currently operates at.
It is hoped the technology will help TGS deal with the chaos caused by the Covid-19 pandemic which has led to fluctuating passenger numbers, cost pressures and significantly higher levels of disruption leaving ground handler, often having to handle ad hoc or unexpected last-minute flights.
TGS CEO Nurzat Erkal said: “Moving to Amadeus delivers increased flexibility across the board. Our agents can detect passenger issues earlier, which reduces flight delays and we can even handle ad hoc, charter or unexpected flights at the last minute.
“This additional flexibility is welcome during the current period of significant disruption.”
Amadeus executive vice president airport IT Bruno Spada added: “TGS is a major ground handler in Turkey with an impressive passenger focused approach.
“We’re pleased to be partnering to enhance TGS’ flexibility, to reduce costs and to help the company best respond to the ongoing impact of the current health emergency.”