Tag: Special assistance

Wellington Airport’s new virtual assistant app for visually impaired passengers

Visually impaired passengers at Wellington Airport now have access to a free virtual assistant, providing live updates and information when travelling through the airport. The virtual assistant app, from US organisation Aira, assists navigation through the airport and helps passengers find specific...

Heathrow Airport introduces Multimobby 360 to assist PRMs

OmniServ will introduce new multi-passenger electric vehicles, for Passengers with Restricted Mobility (PRMs) - to Heathrow Airport's terminal operation.  The Multimobby 360, quickly carries an operator and up to seven people through the airport’s terminal buildings, safely and efficiently.&n...

London Luton Airport “satisfied” with service to paraplegic man Justin Levene

London Luton Airport (LLA) has responded to a BBC story about Justin Levene - a paraplegic man – who dragged himself along the floor through the gateway after his self-propelling wheelchair was left behind on a flight in August 2017. Levene, an international wheelchair athlete, trainer and ment...

Special assistance staff to strike at Gatwick Airport

Gatwick Airport workers who look after an estimated 670,000 passengers annually - many with disabilities - will strike for six days in the next two months in a row over a "massive inequality" in pay. Thousands of passengers who need assistance will be affected when more than 250 workers stage thr...

Gatwick Airport put special assistance for passengers as a priority

Last month, Gatwick Airport opened a new £2 million airline lounge style area in its North Terminal for passengers who require special assistance - one of the biggest of its kind in any European airport. The opening seemed to demonstrate an airport dedicated to accessibility and emphasising the...

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