J.D. Power 2019 North America Airport Satisfaction Study J.D. Power 2019 North America Airport Satisfaction Study has found traveler satisfaction stagnates after several years of growth: The overall customer satisfaction score this year for North American airports is 762, up 1 point from 2018....

Photo: ACI World's Chairwoman, Angela Gittens earlier this year. Five stakeholder organizations in the aviation and aerospace industry will launch a global study - "Soaring Through the Glass Ceiling" - to identify and promote means by which the aviation and aerospace industry can more effectively r...