IT firm Wipro has signed a five-year strategic IT and business transformation contract with Aéroports de Montréal (ADM).
ADM runs Montréal-Trudeau International Airport, the third-largest airport in Canada, and International Aérocity of Mirabel, and Wipro’s integrated service delivery model, airport domain expertise and hyper-automation powered by the Wipro Holmes AI platform are expected to transform its airport operations
In addition to improving operational standards, the new partnership will enhance user experience, drive the transformation of business processes and foster innovation at ADM by leveraging technologies.
These include AI, cloud, analytics, IoT, augmented reality (AR), virtual reality (VR) and drones. The contract will also deliver ready-to-deploy digital airport assets, enabled by an ASQ-driven framework, to help ADM realise its vision of making Montréal-Trudeau a world leader in terms of passenger experience and airport operations.
“Montréal-Trudeau is experiencing strong and sustained growth in passenger traffic. In that context, technology will be a key enabler in improving operational efficiency and passenger experience. The digital evolution that will take place in collaboration with Wipro will enable us to offer services that are even more effective in meeting the needs of travelers.
“This partnership will also enable ADM to benefit from the technological expertise Wipro has gained through its work with many other international airports,” said Ginette Maillé, vice president, finance and administration and chief financial officer, ADM.